PRIVACY POLICY

WOW Windows Tinting LLC ("WOW Tinting," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through wowtinting.com and wowwindowstinting.com (the "Site"), how we use it, and your choices.

1. Information We Collect

Information you provide directly, such as when you request a quote, book an appointment, or contact us:

• Name, phone number, and email address
• Vehicle information (for automotive services)
• Property address and building type (for residential/commercial services)
• Service preferences and any details you share about your project

Information collected automatically, such as basic website usage data (pages visited, browser type, general location) collected through standard website analytics.

2. How We Use Your Information

• Provide quotes and estimates
• Schedule and manage appointments
• Communicate with you about your service, including confirmations and follow-ups
• Improve our services and website
• Respond to inquiries submitted through our contact forms or AI receptionist

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers that help us operate our business, such as our scheduling and field management platform (Jobber), form-processing tool (Formspree), and appointment scheduling tool (Calendly)
• Legal authorities, if required to comply with the law or protect our rights

4. Third-Party Tools

Our Site uses third-party tools to manage quote requests and bookings. These providers may process your information according to their own privacy policies:

• Jobber (field service management, scheduling, AI receptionist)
• Formspree (contact form submissions)
• Calendly (appointment scheduling)

We encourage you to review those providers' privacy policies for more detail on how they handle information.

5. Data Retention

We retain your information for as long as needed to provide services, maintain business records, and comply with legal obligations.

6. Your Choices

You may contact us at any time to:

• Ask what information we have on file for you
• Request corrections to your information
• Ask us to delete your information, where feasible and not otherwise required for our business records

7. Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

Our Site and services are not directed to children, and we do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Mahalo for trusting WOW Tinting.